outsourcing innovation : Preview

November 12 - 13, 2007
The Four Seasons Hotel
120 East Delaware
Chicago, IL 60611
(312) 280-8800 - http://www.fourseasons.com/chicagofs

Registration Deadline : October 8, 2007   

The outsourcing marketplace has evolved far beyond its roots as primarily a cost-cutting initiative. Experience on the part of providers and buyers has resulted in greater sophistication of outsourcing services, and enhanced capabilities of those providing them. Across industries, firms are benefiting from increased access to talent, faster introduction of products and services to the market, and the leading edge technology that outsourcing firms can provide. Pharmaceutical companies are starting to reap benefits by outsourcing drug discovery; consumer products firms are getting better, faster data and robust analytics by having it done overseas; financial services firms continue to reduce their operating costs by building best-of-breed IT solutions into their open platforms. Whereas outsourcing used to be about cutting cost and reducing headcount, now it's as much about enhancing the capabilities of your organization. To take advantage of the opportunity requires a focus on the technology and processes you use to integrate outsourced services with your organization and a solid grasp of what is realistically achievable.

We'll share the results of our annual study-the most comprehensive study in the marketplace of both service providers and buyers of IT and business process outsourcing-to gauge where outsourcing practices are going, and how you can use outsourcing to drive innovation and receive tangible benefits at your company.