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 Research

Retirement isn't what it used to be. Today's retirees live longer and accomplish more in retirement than any previous generation and the trend is expected to continue. In 2010,the baby boomers—the wealthiest generation in history—will begin retiring en masse. They will control $23 trillion in assets (growing to $40 trillion by 2020), which they will spend on living, travel, hobbies, and increasingly, on healthcare. Some will make additional investments and will leave a windfall to their heirs. Others—the one-third of boomers who currently have little or no savings for their "golden years"—will overburden Social Security, Medicare, and other public services as they extend their lives with the aid of extensive medical intervention and care.

What happened to the bold predictions that business process outsourcing would quickly become mainstream? The thinking was that once companies got their feet wet with IT outsourcing (ITO), directors of human resources, finances and accounting, procurement, and R&D would dive headfirst in an effort to offload a host of business functions to third parties. Were the predictions true and what success have companies achieved?

We are now in a period of rationalization that can be define as the Economies of Business Platforms. Business Platforms' highly automated, horizontally integrated, interdependent infrastructure and capabilities that deliver business results and value within and across organizations - are a new logic unit of deal valuation.

Contrary to a widely held belief, business innovation doesn't start with a brilliant idea, a new gadget, or even a core competence. Moreover, business innovation as opposed to invention is not necessarily about creating the Next Big Thing. Rather, business innovation is all about growth; meaning it can be breakthrough or incremental, as long as it significantly adds to the bottom line.

Given the increasing speed of competition, it is more imperative than ever that executives soberly assess the maturity of their business and where they are going to find growth.

This paper examines the successful, innovative and cost-effective solution one customer-centric company deployed to identify and address the causes of customer dissatisfaction.

This paper discusses how to recognize the acres of diamonds present right in your own backyard to help your company achieve incremental growth in your markets.

Technology changes the scale and scope at which firms operate and increases the speed with which they take in information from their environment, turn it around, and push it back out. Technology supports the creation of new management practices, using the N-form model, to remain profitable despite volatility and to adapt as technology's capabilities exceed our expectations.